Shipping & Delivery Service

A.1 FREE SHIPPING (Peninsular Malaysia only)

Delivery methods limit to Citylink / Pos Laju / JT / Gdex only

A.2 FREE SHIPPING (East Malaysia only)

Delivery methods limit to Citylink / Pos Laju / JT / Gdex only / *Local Forwarder

NOTE: Due to Covid-19 pandemic, shipment of bicycle to will take longer than usual. FREE SHIPPING excludes oversize goods

B. STANDARD SHIPPING RATE

Accessories, parts & components – based on item weight (kg) or Volumetric Measurement which ever higher
Bicycles
Pen. Malaysia – RM50 / unit
Sabah & Sarawak – RM450 / bike
~~Brunei – Self-collection at Miri (Sarawak) courier office~~

Scenario 1:
Bicycle + Accessories (Shipping to Pen. Malaysia) Order value : RM899 Shipping cost: RM50

Scenario 2:
Bicycle + Accessories (Shipping to Sabah & Sarawak) Order value : RM699 Shipping cost: RM450

C. DELIVERY DURATION

Note: Your delivery may take slightly longer in the following instances:

Bikes take a little bit longer as we want to ensure they arrive in perfect condition, and so will take the time for inspection before delivery
The item(s) you have ordered is out of stock / frame size / colour
The availability of your order items may have changed from when you purchased – if this is the case we’ll email you to propose alternative option.
If it is a public holidays period (i.e. Hari Raya / Merdeka Day / Etc)

NOTE : Covid-19 pandemic, delivery may take longer than usual.

D. ASSEMBLY

Bikes are shipped in a box and approx. 95% assembled
The final assembly includes the simple installation of the handlebars, front wheel, pedals and saddle, brakes and gears adjustment
Damage caused by incorrect assembly (such as installing the pedals the wrong way around) is not covered by warranty